If this is the case, you can easily fix the problem by reconnecting or replacing all cables. Loose connections or damaged cables may cause an I/O error. Make sure that your external hard disk and your laptop or PC are properly connected.If the error persists, continue with the next step. A simple restart can often fix Input/Output errors. Restart both your PC and your hard disk.To solve the WD hard disk I/O device error, follow these steps:
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Sometimes, a simple restart will fix the problem.
These basic troubleshooting steps can resolve the issue in most cases. However, the fatal error message can also be triggered by other reasons, such as a loose connection, corrupted files, or outdated firmware. In some cases, the error indicates that your hard disk is seriously damaged and needs to be replaced. Fatal errors are a common problem among Western Digital hard disk users.